1.Return of products
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Au Naturel Online Vantures will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their new item within 5 working days after the confirmation.
2.Refund
Products sold are not refundable